Refund Policy

Our Commitment to You

At Bitstreamunity, we believe in the transformative power of meditation and personal development. We want you to feel confident in your investment in our programs. This refund policy outlines our commitment to ensuring your satisfaction while maintaining the integrity of our educational offerings.

We understand that starting a meditation journey can feel uncertain, which is why we've designed our refund policy to be fair and transparent. Your peace of mind matters to us as much as your personal growth.

Refund Eligibility Criteria

You may be eligible for a full refund if you meet the following conditions:

• Request submitted within 30 days of purchase
• Completed less than 25% of the program content
• No previous refund requests for Bitstreamunity programs
• Account in good standing with no violations of our terms
• Original payment method still active and accessible

We review each request individually and may consider special circumstances beyond these criteria. If you're experiencing financial hardship or have encountered unexpected life challenges, please reach out to discuss your situation.

Refund Process Timeline

Most refunds are processed within 7 business days. However, depending on your bank or credit card provider, it may take an additional 3-5 business days for the refund to appear in your account.

How to Request a Refund

To request a refund, please follow these steps:

• Email us at [email protected] with "Refund Request" in the subject line
• Include your full name, email address, and order number
• Briefly explain your reason for requesting the refund
• Specify your preferred refund method (original payment method recommended)
• Allow up to 48 hours for our team to acknowledge your request

Our support team will guide you through the process and answer any questions you might have. We're here to make this as smooth as possible for you.

Payment Method Considerations

Refunds are processed based on your original payment method:

• Credit/Debit Cards: 5-10 business days for funds to appear
• Digital Wallets: 3-7 business days depending on provider
• Bank Transfers: 7-14 business days for processing
• UPI Payments: 1-3 business days for most banks

If your original payment method is no longer available, we'll work with you to find an alternative solution. This may require additional verification for security purposes.

Special Circumstances

We understand that life can be unpredictable. In cases of medical emergencies, family crises, or other significant life events that prevent you from completing your program, we may consider refund requests beyond our standard policy.

We also offer program transfers to a later date if you need to pause your learning journey temporarily. This option allows you to maintain your progress while accommodating life's challenges.

What's Not Eligible for Refund

• Requests made after 30 days from purchase date
• Programs that have been completed (more than 75% progress)
• Free resources or promotional materials
• One-time consultation sessions after they've been conducted
• Bundled packages where individual components have been accessed

Even if you're not eligible for a full refund, we may be able to offer partial refunds, program credits, or alternative solutions based on your specific situation.